Refund policy

Last updated: October 11, 2026

We want every purchase to be useful. If it isn't, we'll make it right.

One-time digital products

If a product doesn't work for you, email support@ryerso.com within 14 days of purchase from the email you bought with, and tell us briefly what went wrong. We'll refund the full price to your original payment method.

Subscriptions

• You can cancel any time. Your access continues until the end of the period you've paid for, and you won't be charged again.
• If you're charged for a renewal you didn't mean to keep, email us within 7 days of that charge and we'll refund it.
• We don't give partial refunds for unused time in a period, except where the law requires it.

How long it takes

We reply within one business day. Once a refund is issued, it usually appears on your statement within 5–10 business days, depending on your bank.

When we may decline

We may decline a refund if the request comes after the windows above, or if there's a clear pattern of buying and refunding the same product. Nothing in this policy limits rights you have under the law where you live.

Disputes

Please contact us before disputing a charge with your bank. It's faster for you, and we can usually fix the problem the same day.